Shipping and customs

Shipping costs

General information:

the shipping costs need to be stated
if you prefer to use insured shipping for your items, please state shipping costs including insurance costs
shipping costs for option „self-collector“ refer to packaging costs etc.

Please find below a selection of national and international dispatch service providers, offering information on shipping terms and shipping costs for the respective countries:

Customs

General information:

Customs are always charged as import duties and need to be carried by the importer
In addition to the import duties there are import sales/purchases taxes for each country
trade within the EU is free of customs and import sales/purchases taxes
customs and import sales/purchases taxes vary from country to country
there are different regulations on tax allowances in each country

Procedure:

If goods are being imported into a country, the necessary papers need to be enclosed in order for customs to recognise their value
Customs will address the importer and charge customs and import sales/purchases taxes (please note: a company importing goods can claim back import sales/purchases taxes from the tax authorities;
Some dispatch service providers (e.g. Post, DHL, Fedex, UPS etc.) offer to cover customs and import sales/purchases taxes as a special service (thus accelerating the process) and advance the funds to the authorities. They then charge the fees to the importer.

Where can I get information on customs and import sales/purchases taxes of the respective countries?

at the customs authorities of the respective countries (e.g. for Germany: www.zoll.de)
at the following companies offering international services and information on customs and import sales/purchases taxes for each country
Note: Please also take into consideration the national postal services of the respective country.
(Select the country you want to send goods to on the respective website of the service provider and read the information on applicable customs regulation)
DHL
Fedex
TNT
UPS
Cargoexpress

Important: When shipping internationally, you need to take into consideration the customs and import sales/purchases taxes of the respective countries. The importer needs to get information on procedures, obligations etc. at the competent authorities. You will also find information following the given links, or at the competent national authority (e.g. for Germany: www.zoll.de).

Partners